* Trading Terms & Conditions (TTC) *
Rev 1 – 06/07/17
Knight Technology, This is the dealer in which you are purchasing from (Projects Plus Admin Solutions Pty Ltd trading as Knight Technology ABN 76109673798)
Customer, This is the person or company in which is purchasing a product or service from Knight Technology
By purchasing from Knight Technology, you are acknowledging that you have read, understood, and agree to be bound by our terms and conditions as set out below.
All information submitted to us is private and confidential and not shared with any third party. Unless we’re presented with a court order, your information will not be released or sold to any other person.
Knight Technology accepts Cash, Direct Deposit, Cheque (Corporate credit accounts & Trade accounts Clients only, 100pts of ID required) to pay for goods or services. Orders paid for by Direct Deposit will not be processed or shipped until the funds transfer has been fully verified.
Prices are set at the time of purchase and are subject to change without any notice. We reserve the right to not honor typographical errors on prices.
Acceptance of orders:
Knight Technology reserves the right to refuse or cancel an order at any time, for any reason. In addition, an automated electronic order confirmation does not indicate acceptance of an order.
Limitation of Liability:
All products sold are to be used at your own risk. Under no circumstances is Knight Technology liable for the following:
(1) Third party claims against you for damages,
(2) Loss of, or damage to your records, data, or any type of hardware/equipment,
(3) Economic consequential damages (including lost profits, lost data, or lost savings), or incidental damages even if we are aware of the possibility.
(4) Any consequential damages. Consequential damages is defined as any damage which is a consequence of using this product or our website (data loss; hardware loss; or economic losses like profit loss, customer loss, or time loss).
Knight Technology liability is limited to the cost of the product or service purchased from us. All of the products that we sell are to be used at your own risk and we are in no way liable for any loss, damage or injuries suffered from poor installation or use.
Once shipped, goods become the responsibility of the customer which then has consumer rights to the goods being delivered by the carrier.
All products purchased from Knight Technology come with a 12 month warranty against manufacturer defects starting from the receipt or invoice date, and the warranty only applies to the original purchaser. Consumables are exempt from this warranty and can only be returned if a defect is found.
Our warranty does not apply to any item that has been modified, overclocked, abused, or mis-used. Products are not warranted as to compatibility with your current components in regards to use, fit, or utility. The consumer is responsible for making sure that the parts ordered from Knight Technology will be compatible with their system (e.g correct heatsink for your CPU).
Knight Technology reserves the right to repair or replace defective items under warranty as we see appropriate.
The customer is solely responsible for shipping any returned product back to Knight Technology. Customers must ship the item back to Knight Technology using a reputable carrier that is capable of providing proof of delivery and insurance for the entire value of the shipment. The customer bears all cost of shipping charges and all risk of loss in transit to Knight Technology
Please include your original invoice number and contact details, a description of the problem, and any other information you think might be related.
Adequately pack the product for shipment to us. Do not ship the product back to us using only the original retail box the product came in. We will reject any package sent to us like that. Pack it well – any damage caused to the product due to poor packaging or shipping choice is your responsibility and we will not replace or repair the product under warranty. In cases of returns for refunds/credits you must include a copy of the original receipt.
Customers can return non-defective products for a full refund, provided the item is back at Knight Technology within 3 days. This is conditional on that the product is returned in “as new” condition, in it’s original undamaged packaging, and unopened if sealed by the manufacturer. Shipping charges are not refundable. Refund amounts will be based on the currently listed price on our website, or the invoice – whichever is lower. Special order items, will only be refunded after the manufacturer or distributor has approved the item for return.
The customer is solely responsible for shipping any returned product back to Knight Technology. Customers must ship the item back to Knight Technology using a reputable carrier that is capable of providing proof of delivery and insurance for the entire value of the shipment. The customer bears all cost of shipping charges and all risk of loss in transit to Knight Technology. The customer agrees that the returned product will be 100% complete, in re-saleable condition, and will be complete with original packaging, manuals, etc. If any of the listed requirements are not fulfilled, Knight Technology reserve the right to reject the refund.
Please inspect the contents of your shipment carefully upon your receipt of it. You have three (3) days after confirmed delivery to report any shortages in the shipment. We will not accept any responsibility, or offer any options after those three days have passed.
Damage in transit:
Please inspect the contents of your shipment carefully upon your receipt of it. You have three (3) days after confirmed delivery to report any items that have arrived damaged or broken in transit. We will not accept any responsibility, or offer any options after those three days have passed.